Resort Management
Each timeshare owner or member requires resort/club access that is easy and efficient so that they can take full advantage of their investment.
The SPI Software has a complete set of reservations and front desk features, as well as a web-based owner portal to streamline efficiency and enhance the vacation experience.
In addition, the SPI Property modules incorporate features for managing owner rental to effortlessly handle transient guest, exchange and owner rentals with points, float or fixed ownership, and right to use.
Reservations
The SPI Reservations module manages every aspect relating to property reservations for owners/members, renters, and inbound exchanges.
Key Features
Create and manage all room inventory allocations
Manage owner's reservation rights and use from weeks to points including annual, biennial, and triennial
Nightly rate management for monetary and points rates
Associate housekeeping service codes to reservations
Ability to include All-Inclusive options
Maintain a complete owner/guest history
Provide group tracking and concierge services
Bulk print or email confirmation letters
Track advance deposits and other fees/payments associated to reservations
Property Management
The SPI Front Desk module powerfully manages all of the hotel type operations of the resort.
Easily manage the on-property experience of your owners and their guests which results in improved stay satisfaction.
Key Features
Perform all Front Desk operations
Flexible, intuitive multi-folio management
Lightning-fast check-in/check-out
Credit Card pre-authorizations using Shift4
Night audit
Inhouse Communications
Housekeeping and maintenance
Secure online payments
Complete reporting
City Ledger managements including statements and receivables tracking
Email guest folio receipt
Interfaces with POS, PBX, Keycard systems
Central Reservations
The Central Reservations module tracks inventory, interfaces with accounting systems, tracks deposits, cancellations, availability exchanges, owner usage, and more.
Key Features
Control reservation inventory
Search by resort and/or room amenities
Flexible inventory (fixed, float, points, club, whole-ownership)
Rate management including Revenue Managaement using Tiers
Track reservations
Track advance deposits
Trigger charges to occur based on frequency: nightly, at check-in, at time of booking
Manage overbooking and waitlist
Manage multiple properties
Enforces contract usage rules
Exchange bulk banking
Email confirmations in bulk or for single reservation